FAQ

Got a question? Below is an overview that might help you find the answer you're looking for. If not, feel free to send us a message, and we’ll respond to your inquiry.

Can I return items?

If you decide to return items, you have 30 days from the receipt of your order to do so.

How much is the shipping cost?

Shipping within France is free for all orders.

When will I receive my order?

The processing time for your order is 1 to 2 business days (Monday to Friday). Your order will be shipped within 4 to 6 business days (Monday to Friday) after the order has been dispatched.

Can I cancel my order?

Of course, no problem. Please email us at info@diorene.com, and we will cancel the order for you. Act quickly—once the order is processed, it can no longer be canceled, and you will need to follow the return procedure.

COMPANY DETAILS

Company name : Steensma - E-com
Website name: Diorene.com

Address:
Aquamarijn 117 Heerhugowaard 1703 AG

E-mail us: info@diorene.com

Phone: +31 6 85 04 89 27